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Free standard shipping on orders over Dhs. 299.
Estimated to be delivered within 1-3 working days.
For all products purchased from INTLCOSMETIC Shop, your pleasure is 100% guaranteed! If for any reason you are not quite pleased with your order—for example, the product does not live up to your expectations—you can return or exchange it.
• Upon delivery, one or more items were discovered to be broken or flawed.
• The wrong item was provided.
• The item or items that are delivered differ from the online description
• A product or items from the original order were missing from delivery
You have five days from the time you get your order to return or exchange it, provided the item complies with our return policies.
*The following terms and conditions must be followed by all returned items:
• The item or items must be in their original, unopened packaging.
• Every item must be in its original, undamaged packaging; • Any item(s) must be accompanied by documentation attesting to the purchase, such as a tax invoice or receipt.
• All other items in the set, pack, or bundle that were purchased with the item(s) must also be returned.
If you would like a refund, we'll give you store credit or your entire return, including the delivery fee, using the original payment method.
If an item is still in stock, you may request an exchange for the same item or for a different item of equal value to the one you originally purchased.
You can start the return request process by sending us an email at contact@intlcosmetic.com.
We will pick up the item from your location after receiving your return or exchange request, and we'll conduct the refund or exchange within a day. An email confirming the processing of your return or exchange will be sent to you.
Precious Skin Collagen Moistfull Ampoule Mask Get ready for a rejuvenating experience with this nourishing collagen mask. Made with precious ingredients, it's the perfect way to give your skin the moisture and nutrients it craves.
For all products purchased from INTLCOSMETIC Shop, your pleasure is 100% guaranteed! If for any reason you are not quite pleased with your order—for example, the product does not live up to your expectations—you can return or exchange it.
• Upon delivery, one or more items were discovered to be broken or flawed.
• The wrong item was provided.
• The item or items that are delivered differ from the online description
• A product or items from the original order were missing from delivery
You have five days from the time you get your order to return or exchange it, provided the item complies with our return policies.
*The following terms and conditions must be followed by all returned items:
• The item or items must be in their original, unopened packaging.
• Every item must be in its original, undamaged packaging; • Any item(s) must be accompanied by documentation attesting to the purchase, such as a tax invoice or receipt.
• All other items in the set, pack, or bundle that were purchased with the item(s) must also be returned.
If you would like a refund, we'll give you store credit or your entire return, including the delivery fee, using the original payment method.
If an item is still in stock, you may request an exchange for the same item or for a different item of equal value to the one you originally purchased.
You can start the return request process by sending us an email at contact@intlcosmetic.com.
We will pick up the item from your location after receiving your return or exchange request, and we'll conduct the refund or exchange within a day. An email confirming the processing of your return or exchange will be sent to you.
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Please note For next-day delivery of these Products customers will be required to place their Order in advance of the following times:
Saturdays-Thursday before 5pm;
Friday before 2pm
If, for any reason, you wish to cancel your contract before your Order has been dispatched or once it is with the courier partners, then you need to let us know. You can do so by contacting our ‘ Customer Services team. Once we have received notification from you of your wish to cancel your contract, subject to any monies having been taken from you, provided the items have not been dispatched then we will refund you the original purchase price and delivery charge for your Order.
We will always do our best to ensure that your product(s) arrive correctly and in perfect condition. However, occasionally mistakes do occur or items are damaged in transit. Please check your product(s) on receipt and report any issues to us as soon as possible. The sooner we are notified the easier and quicker it will be to resolve the issue for you.
Where products received are of poor quality, incorrect, faulty or damaged, the following applies:
Within 6 days of receipt of the goods: we will offer you a full refund, including any postage you paid or if you prefer and the product is still available, a replacement will be sent. Also by your choice we can offer you a replacement in the first instance, or where a replacement is not available (for instance it is no longer in stock), a full refund will be paid including any postage.
If you are not completely satisfied with your order, you can return the product in its original condition (unopened, unused, sealed and in full sellable condition) within 5 days after receiving your order by contacting us through contact@intlcosmetic.com to initiate the return or exchange process and then we will refund the full price, including delivery charges.