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Free standard shipping on orders over Dhs. 299.
Estimated to be delivered within 1-3 working days.
For all products purchased from INTLCOSMETIC Shop, your pleasure is 100% guaranteed! If for any reason you are not quite pleased with your order—for example, the product does not live up to your expectations—you can return or exchange it.
• Upon delivery, one or more items were discovered to be broken or flawed.
• The wrong item was provided.
• The item or items that are delivered differ from the online description
• A product or items from the original order were missing from delivery
You have five days from the time you get your order to return or exchange it, provided the item complies with our return policies.
*The following terms and conditions must be followed by all returned items:
• The item or items must be in their original, unopened packaging.
• Every item must be in its original, undamaged packaging; • Any item(s) must be accompanied by documentation attesting to the purchase, such as a tax invoice or receipt.
• All other items in the set, pack, or bundle that were purchased with the item(s) must also be returned.
If you would like a refund, we'll give you store credit or your entire return, including the delivery fee, using the original payment method.
If an item is still in stock, you may request an exchange for the same item or for a different item of equal value to the one you originally purchased.
You can start the return request process by sending us an email at contact@intlcosmetic.com.
We will pick up the item from your location after receiving your return or exchange request, and we'll conduct the refund or exchange within a day. An email confirming the processing of your return or exchange will be sent to you.
The Content Is Not intended to be a substitute for Professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any question you may have regarding a medical condition.
Civic Lemon cream is used in short courses to treat severe inflammatory skin disorders, such as those below, when milder corticosteroids have not been effective.
Eczema.
Psoriasis.
Skin disorder called lichen planus, in which there are patches on the skin that appear as flat-topped, shiny, almost violet itchy areas.
Skin disorder called discoid lupus erythematosus, which is caused by the immune system attacking the skin.
Civic Lemon cream contain the active ingredient clobetasol propionate, which is a type of medicine called a topical corticosteroid.
Corticosteroids (also known as steroids) are medicines used for reducing inflammation. Skin inflammation may occur as a result of an allergic reaction, or irritation of the skin. It is caused by the immune system releasing substances that make blood vessels in the skin widen. This makes the irritated area become red, swollen, itchy and painful, as is seen in dermatitis or eczema.
When clobetasol is applied to the skin it works by acting inside the skin cells to decrease the release of these inflammatory substances. This reduces swelling, redness and itch.
There is a range of potencies of corticosteroids applied to the skin. Clobetasol propionate is classed as a very potent corticosteroid. It is prescribed to treat severe inflammatory skin disorders such as eczema and psoriasis that have not responded to weaker corticosteroids.
Civic Lemon is more greasy than the cream. It is more suitable for very dry, scaly areas of skin, whereas moist or weepy skin is best treated with the cream.
For all products purchased from INTLCOSMETIC Shop, your pleasure is 100% guaranteed! If for any reason you are not quite pleased with your order—for example, the product does not live up to your expectations—you can return or exchange it.
• Upon delivery, one or more items were discovered to be broken or flawed.
• The wrong item was provided.
• The item or items that are delivered differ from the online description
• A product or items from the original order were missing from delivery
You have five days from the time you get your order to return or exchange it, provided the item complies with our return policies.
*The following terms and conditions must be followed by all returned items:
• The item or items must be in their original, unopened packaging.
• Every item must be in its original, undamaged packaging; • Any item(s) must be accompanied by documentation attesting to the purchase, such as a tax invoice or receipt.
• All other items in the set, pack, or bundle that were purchased with the item(s) must also be returned.
If you would like a refund, we'll give you store credit or your entire return, including the delivery fee, using the original payment method.
If an item is still in stock, you may request an exchange for the same item or for a different item of equal value to the one you originally purchased.
You can start the return request process by sending us an email at contact@intlcosmetic.com.
We will pick up the item from your location after receiving your return or exchange request, and we'll conduct the refund or exchange within a day. An email confirming the processing of your return or exchange will be sent to you.
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Please note For next-day delivery of these Products customers will be required to place their Order in advance of the following times:
Saturdays-Thursday before 5pm;
Friday before 2pm
If, for any reason, you wish to cancel your contract before your Order has been dispatched or once it is with the courier partners, then you need to let us know. You can do so by contacting our ‘ Customer Services team. Once we have received notification from you of your wish to cancel your contract, subject to any monies having been taken from you, provided the items have not been dispatched then we will refund you the original purchase price and delivery charge for your Order.
We will always do our best to ensure that your product(s) arrive correctly and in perfect condition. However, occasionally mistakes do occur or items are damaged in transit. Please check your product(s) on receipt and report any issues to us as soon as possible. The sooner we are notified the easier and quicker it will be to resolve the issue for you.
Where products received are of poor quality, incorrect, faulty or damaged, the following applies:
Within 6 days of receipt of the goods: we will offer you a full refund, including any postage you paid or if you prefer and the product is still available, a replacement will be sent. Also by your choice we can offer you a replacement in the first instance, or where a replacement is not available (for instance it is no longer in stock), a full refund will be paid including any postage.
If you are not completely satisfied with your order, you can return the product in its original condition (unopened, unused, sealed and in full sellable condition) within 5 days after receiving your order by contacting us through contact@intlcosmetic.com to initiate the return or exchange process and then we will refund the full price, including delivery charges.